Disclaimer and terms of use

Medical disclaimer

The information provided by Mona Medical on this website is for general informational and educational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment.

Doctor-patient relationship

A doctor-patient relationship is established only when you have scheduled an appointment, completed required intake forms, and been accepted as a patient of Mona Medical. Use of this website, including communications through online forms, email, or other electronic means, does not establish a doctor-patient relationship.

Not a substitute for medical advice

Always seek the advice of your physician or a qualified healthcare provider with any questions about a medical condition or treatment. Do not disregard or delay seeking medical advice because of information on this website.

Emergencies

If you are experiencing a medical or psychiatric emergency, call 911 or go to the nearest emergency room immediately. This website and our services are not intended for emergencies.

Terms of service

By using our website or services, you agree to our clinic policies, including payment terms and cancellation requirements. Unpaid balances may be subject to collection, and you will be responsible for associated costs.

Service limitations

Geographic restrictions. Telehealth services are available only to patients physically located in California at the time of service. In-person services are available at our Salinas and Carmel offices.

Scope of practice. We provide services within our licensed scope of practice. Certain conditions may require referral to specialists or in-person evaluation.

Age. Our services are available to patients 18 years and older, unless accompanied by a parent or legal guardian.

Accuracy and completeness

We strive to provide accurate, up-to-date information but make no guarantees regarding its completeness, accuracy, or timeliness.

Regulatory compliance

Mona Medical complies with applicable state and federal regulations, including HIPAA. We cannot guarantee the confidentiality of information transmitted electronically until a secure channel is established; secure communication is available through our patient portal once a doctor-patient relationship exists.

Limitation of liability

To the fullest extent permitted by law, Mona Medical and its affiliates are not liable for indirect, incidental, special, consequential, or punitive damages resulting from use of this website or our services, including loss of profits, data, or other intangible losses. Our total liability for any claim arising from services provided shall not exceed the amount paid for those services.

Copyright and intellectual property

All content on this website, including text, graphics, logos, images, audio, video, and software, is the property of Mona Medical and is protected by United States and international copyright law. Unauthorized use, reproduction, modification, distribution, or republication is prohibited.

Changes to these terms

We may modify these terms at any time. Continued use of our website or services after changes constitutes acceptance of the modified terms.

Contact

Mona Medical
770 E. Romie Lane, Suite B, Salinas, CA 93901
26362 Carmel Rancho Lane, Suite 216, Carmel, CA 93923
(831) 293-9225

Updated September 2026.